Return Policy
HOLY Branch of Olive!
No Return Policy
Effective Immediately
At HOLY Branch of Olive, we are honored to offer products handcrafted in the holy city of Bethlehem, a place of deep historical and spiritual significance. Each item we carry is more than just a product — it is a symbol of faith, tradition, and devotion, made by skilled artisans whose work reflects generations of sacred craftsmanship. Because of the unique and meaningful nature of these goods, we take great care in ensuring that every piece meets our standards before it reaches you.
Due to the artisanal quality and international origin of our merchandise, all sales are final upon purchase. We are unable to accept returns, exchanges, or issue refunds once a transaction has been completed. This policy ensures that the integrity of each product is maintained and that we can continue to support the small workshops and families in Bethlehem who rely on our fair and consistent practices.
We kindly ask that customers make their selections with thoughtful consideration. Detailed product descriptions and images are provided to help you make informed choices. If you have any questions or need additional information before completing your purchase, we encourage you to reach out to our customer service team — we are always happy to assist you in finding the item that best suits your needs and intentions.
This policy is also rooted in our commitment to honoring the spiritual value of the items we sell. Many of our products, such as crosses, rosaries, nativity scenes, and olive wood carvings, are designed for prayer, reflection, and sacred use. We believe these items deserve the utmost respect and care, which is why we do not resell returned merchandise under any circumstances.
We understand that a no-return policy may not be common practice in all retail environments, but we hope you appreciate the reasons behind this decision. Your purchase directly supports Christian families and artisans in Bethlehem, helping to preserve their heritage and sustain their livelihoods in a region where such work is both economically and spiritually vital.
Thank you for your understanding and for supporting HOLY Branch of Olive. Your trust means the world to us — and to those whose hands lovingly create every sacred piece.
We are here to assist you! Thank you for choosing HOLY Branch of Olive!. We appreciate your business! ---
Last Updated: 7/20/2025